Terms of Use
Last Updated: January 1, 2025
Please read these Terms of Use carefully before using Renstimate. By accessing or using our services, you agree to be bound by these terms.
Important Legal Notice
These Terms of Use constitute a legally binding agreement between you and Renstimate. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not use our services.
By accessing, browsing, or using the Renstimate website, mobile application, or any other services provided by Renstimate ("Service" or "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms") and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you must immediately discontinue use of the Service. These Terms apply to all users of the Service, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Renstimate provides an AI-powered platform for estimating rental property values and analyzing rental market data. Our Service includes, but is not limited to:
- Rent estimation calculations based on property characteristics and market data
- Market analysis and comparable property information
- Rental market trends and analytics
- PDF report generation
- Property data storage and management tools
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We do not guarantee that the Service will be available at all times or that it will be error-free.
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.
You may not use another person's account without express authorization. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Subscription Plans
Renstimate offers various subscription plans with different features and usage limits. Each plan includes a specific number of searches per billing period. Additional searches beyond your plan limit will incur overage charges at the rate specified in your plan.
Billing
Subscriptions are billed on a monthly or annual basis, as selected during purchase. By subscribing, you authorize us to charge your payment method on a recurring basis for the subscription fee and any applicable overages.
All fees are non-refundable except as required by law or as expressly stated in these Terms. Subscription fees are charged in advance for each billing period. Overage charges are billed at the end of each billing period.
Automatic Renewal
Unless you cancel your subscription, it will automatically renew at the end of each billing period. You will be charged the then-current subscription fee for your plan on the renewal date.
Cancellation and Refunds
You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect immediately: your subscription ends and your access to premium features is removed as soon as you confirm cancellation. No further charges will be made for future billing periods.
Refunds for the current billing period or any unused portion of your subscription are not available except as required by law. We offer a 30-day money-back guarantee for new subscribers. To request a refund under this guarantee, contact our support team within 30 days of your initial subscription purchase.
Plan Changes
You may upgrade or downgrade your subscription plan at any time. Plan changes will be prorated and take effect immediately. Downgrades may result in loss of features or data based on your new plan level.
Payment Processing
Payments are processed through third-party payment processors (including Stripe). By providing payment information, you authorize us to charge your payment method for all fees owed. You are responsible for maintaining valid payment information.
If payment fails or your payment method is declined, we may suspend or terminate your access to the Service. You are responsible for any fees charged by your financial institution in connection with failed payments.
ESTIMATES ARE NOT GUARANTEED. Renstimate provides rent estimates based on available market data and algorithmic analysis. These estimates are approximations and should not be considered as definitive rental values or appraisals.
Our estimates are based on:
- Publicly available market data
- MLS listings and public records
- Third-party data sources
- Statistical modeling and machine learning algorithms
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.
We do not guarantee:
- The accuracy, completeness, or reliability of any estimates or data
- That estimates will match actual rental prices
- The availability or accuracy of underlying data sources
- That the Service will meet your specific requirements
- Uninterrupted, secure, or error-free operation of the Service
Actual rental prices may vary significantly from our estimates due to factors including but not limited to property condition, local market conditions, timing, negotiation, and factors not reflected in our data sources. You should always conduct your own due diligence and consult with qualified professionals before making rental pricing or investment decisions.
You agree not to use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit, procure, or send any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate Renstimate, a Renstimate employee, another user, or any other person or entity
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
- To attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service
- To use any robot, spider, or other automatic device or process to access the Service for any purpose, including monitoring or copying any material
- To introduce any viruses, trojans, worms, logic bombs, or other harmful material
- To scrape, crawl, or harvest data from the Service using automated means without our express written consent
- To reverse engineer, decompile, or disassemble any portion of the Service
- To use the Service in any manner that could damage, disable, overburden, or impair our servers or networks
- To use estimates or data from the Service as the basis for any legal action, complaint, or regulatory filing without independent verification
- To resell, redistribute, or sublicense the Service or any data obtained through the Service without our express written permission
Violation of these prohibitions may result in immediate termination of your account and may expose you to civil and criminal liability.
The Service, including its original content, features, functionality, design, logos, trademarks, and all related intellectual property, is owned by Renstimate and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes in accordance with these Terms. This license does not include any right to:
- Resell or make commercial use of the Service or its contents
- Collect or use any product listings, descriptions, or prices
- Make any derivative use of the Service or its contents
- Use data mining, robots, or similar data gathering and extraction tools
- Remove any copyright, trademark, or other proprietary notices from materials on the Service
If you believe that your intellectual property rights have been infringed, please contact us with details of the alleged infringement. We will investigate and take appropriate action in accordance with applicable law.
You retain ownership of any property data, estimates, and other content you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive, perpetual license to use, store, process, analyze, and display your User Content as necessary to provide and improve the Service.
You are solely responsible for your User Content and represent and warrant that:
- You own or have the necessary rights to submit the User Content
- Your User Content does not violate any third-party rights, including intellectual property or privacy rights
- Your User Content is accurate and not misleading
- Your User Content complies with all applicable laws and regulations
We reserve the right to remove or modify any User Content that violates these Terms or is otherwise objectionable, in our sole discretion.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, in no event shall Renstimate, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the liability, or $100, whichever is greater.
This limitation applies regardless of the legal theory on which the claim is based, including contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
YOU EXPRESSLY AGREE that Renstimate shall not be liable for any losses or damages resulting from:
- Your reliance on rent estimates or other data provided by the Service
- Errors, omissions, or inaccuracies in data or estimates
- Interruptions or cessation of the Service
- Loss or corruption of your data
- Unauthorized access to or use of your account
- Any third-party conduct or content on the Service
You agree to defend, indemnify, and hold harmless Renstimate, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
- Your reliance on or use of estimates or data from the Service
- Any actions taken by you based on information provided by the Service
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
You may terminate your account at any time by canceling your subscription and deleting your account through your account settings or by contacting us. Upon termination:
- Your access to the Service will be terminated
- Your subscription will not renew
- We may delete or retain your User Content in accordance with our Privacy Policy
- All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
We reserve the right to modify or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.
The Service may contain links to third-party websites or services that are not owned or controlled by Renstimate. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Renstimate shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We use third-party payment processors (including Stripe) to process payments. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the actions or policies of these third-party services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. For users located outside the United States, these Terms shall be governed by the laws of the United States.
Informal Resolution
Before filing a claim against Renstimate, you agree to try to resolve the dispute informally by contacting us at support@renstimate.com. We will try to resolve the dispute informally within 30 days of your notice.
Binding Arbitration
If we cannot resolve a dispute informally, you and Renstimate agree to resolve any disputes arising out of or relating to these Terms or the Service through final and binding arbitration, except as set forth below.
The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.
Exceptions to Arbitration
Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Service, or intellectual property infringement, without first engaging in the informal dispute-resolution process described above.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to a jury trial.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
It is your responsibility to review these Terms periodically for changes. The "Last Updated" date at the top of this page indicates when these Terms were last revised.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and Renstimate regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Renstimate.
If you have any questions about these Terms of Use, please contact us:
Acknowledgment
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.
These Terms of Use were last updated on January 1, 2025. We recommend reviewing these Terms periodically to stay informed of any updates.
For questions about these Terms, please contact us at support@renstimate.com